SERVICES
Managed IT Support Designed for SME's
As an SME ourselves, we understand the challenges of running a business, and the last thing you need is the added stress of IT and tech issues. That’s why we’ve tailored our IT support services specifically for small and medium-sized businesses.
Whether you're a one-person operation or a growing team, we can customize our support plans to fit your needs and adjust them as your business expands.
Think of us as your in-house IT team.
We take full responsibility for your IT and technology, offering a complete support package that includes key features such as:
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Remote and on-site support
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Support for both Windows and Mac systems
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24/7 infrastructure monitoring, 365 days a year
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Managed antivirus and backups
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Proactive ransomware protection
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Automated patch and update management
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A user-friendly self-service portal for creating and managing tickets
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Licensing and asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For a fixed monthly fee, all your staff and IT infrastructure are fully supported and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We believe in full transparency with our pricing. There are no hidden fees in our IT managed support, so you’ll never face any unexpected costs. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.